Shipping & Delivery Policy
ELI (operated by ELII & T PRIVATE LIMITED) provides digital services only — local discovery listings and premium software subscriptions (ELI Growth, ELI Pro). No physical goods are sold or shipped.
Delivery of digital services
Premium features are activated electronically and immediately on successful payment, within your ELI account/app. There is no physical shipment, courier, or delivery timeline.
Access
Once a subscription is active, the associated premium features are available instantly inside the ELI app for the paid period.
Issues
If premium features are not activated after a successful payment, email info@eli.business with your registered mobile number and payment reference and we will resolve it promptly.
See also our Refund & Cancellation Policy and Pricing.
Company details
The Services are operated by ELII & T PRIVATE LIMITED (CIN U62090AP2025PTC122272), with its registered office at D.No. 25-530, Dwaraka Road, R.R. Peta, Nuzvid, Krishna Dist., Andhra Pradesh – 521201, India.
Grievance Officer
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Grievance Officer for the Services is:
Trinath Sadhu
Email: grievance@eli.business
We acknowledge grievances within 24 hours and endeavour to resolve them within 15 days of receipt.